Main Article Content
Abstract
Organizational citizenship behavior is one of the critical determinants of institutional success. This study examined the effect of organizational politics and human resource management practices on the organizational citizenship behavior of the employees in Ghana's private tertiary institutions, with compensation as a mediting variable. The study used a causal design and mediation analysis to examine the relationships and interrelationships between the variables. 334 participants were selected from 33 institutions. Regression analysis and Smart Partial Least Square were used to analyze the data. Although human resource management practices did not predict organizational citizenship behavior, corporate politics explained 24.4%, (F (332) = 107.188, p <.000) variance in organizational citizenship behavior. The total variance in compensation explained by organizational politics and human resource management practices is 54.6%, F (331) = 198.961, p <.000. Compensation partially mediated organizational politics' path to organizational citizenship behavior while it fully intervened in the path of human resource management practices to organizational citizenship behavior. The study recommends improving human resource management practices and enhancing employees' compensation packages since it positively intervenes in organizational citizenship behavior.
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Article Details
References
- Abane, S. (2016). Employee Perceptions of Corporate Social Responsibility (C.S.R.) and Organisational Citizenship Behaviors (O.C.B.) A Comparative Ghanaian (Doctoral dissertation, University of Ghana).
- Adjibolosoo, S. (2018). A Human Factor Approach to Human Resource Management and Organizational Development. In The Human Factor Approach to Managerial and Organizational Efficiency and Effectiveness (pp. 75-96). Palgrave Macmillan, Cham
- Agarwal, U. A. (2016). Examining perceived organizational politics among Indian managers: Engagement as mediator and locus of control as moderator. International Journal of Organizational Analysis, 24(3), 415-437.
- Agustiningsih, H. N., Thoyib, A., Djumilah, H., &Noermijati, N. (2017). The effect of remuneration, job satisfaction, and O.C.B. on employee performance. Science Journal of Business and Management, 4(6), 212.
- Ahmat, N. H. C., Arendt, S. W., & Russell, D. W. (2019). Examining work factors after Malaysia's minimum wage implementation. International Journal of Contemporary Hospitality Management.
- Ahmed, N. O. A. (2016). Impact of human resource management practices on organizational citizenship behavior: An empirical investigation from banking sector of Sudan. International Review of Management and Marketing, 6(4), 964-973.
- Akter, N. &Moazzam, H. (2016). Effect of compensation on job performance: An empirical study.International Journal of Engineering Technology, Management and Applied Science, 4, (8),
- Al Adresi, A., & Darun, M. R. (2017). Determining the relationship between strategic human resource management practices and organizational commitment. International Journal of Engineering Business Management, 9, 1847979017731669.
- Atta, M., & Khan, M. J. (2016). Perceived organizational politics, organizational citizenship behavior and job attitudes among university teachers.Journal of Behavioral Sciences, 26(2).
- Beede Emerole, D., & Ogbu Edeh, F. (2017). The effect of compensation on employee performance in Nigeria civil service: A study of Rivers State board of internal revenue service. Journal of Strategic Human Resource Management, 6(2).
- Calvin, O. Y. (2017). The impact of remuneration on employees' performance: A study of Abdul gusau polytechnic, Talata-Mafara and State College of Education Maru, Zamfara State. Nigerian Chapter of Arabian Journal of Business and Management Review, 62(139), 1-10.
- Cesário, F., & Magalhães, S. (2017). Human resources management, citizenship behavior, and turnover intention in the Portuguese public administration. International Journal of Public Administration, 40(11), 979-988.
- Ciocirlan, C. E. (2017). Environmental workplace behaviors: Definition matters. Organization & Environment, 30(1), 51-70.
- Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
- De Clercq, D., & Belausteguigoitia, I. (2017). Mitigating the negative effect of perceived organizational politics on organizational citizenship behavior: Moderating roles of contextual and personal resources. Journal of Management & Organization, 23(5), 689-708.
- Díaz, R. A., & Alecchi, B. A. (2017). A descriptive study of organizational citizenship behavior in Peruvian companies. International Review, (3-4), 9-23.
- Donald, M. F., Bertha, L. & Lucia, M.E. (2016). Perceived organizational politics influences on organizational commitment among supporting staff members at a selected higher education institution. The 2016 W.E.I. International Academic Conference Proceedings, Vol. 16, No. 2, pp. 29 – 37.
- Dwomoh, G., Gyamfi, L. A., & Luguterah, A. W. (2019). Effect of Organizational Citizenship Behaviour on Performance of Employees of Kumasi Technical University: Moderating Role of Work Overload. Studies, 1(2), 184-34.
- De Clercq, D., & Belausteguigoitia, I. (2017). Mitigating the negative effect of perceived organizational politics on organizational citizenship behavior: Moderating roles of contextual and personal resources. Journal of Management & Organization, 23(5), 689-708.
- Detnakarin, S., &Rurkkhum, S. (2019). Pay-for-Performance and Organizational Citizenship Behavior in Thai Hotels: The Mediating Role of Perceived Organizational Support. Humanities, Arts and Social Sciences Studies, 340-361.
- Elkhalil, Y. A. (2017). Organizational Politics and Employee Behavior: A Comparison Between the U.S. and Lebanon.
- Fajar, A. P., & Soeling, P. D. (2017, December). The Effect of H.R.M. Practices on Employee Organizational Citizenship Behavior in I.C.T. Companies. In the 1st International Conference on Administrative Science, Policy and Governance Studies (ICAS-PGS 2017) and the 2nd International Conference on Business Administration and Policy (ICBAP 2017). Atlantis Press.
- Galanaki, E. (2019). Effects of employee benefits on affective and continuance commitment during times of crisis. International Journal of Manpower.
- Hoole, C., & Hotz, G. (2016). The impact of a total reward system of work engagement. S.A. Journal of Industrial Psychology, 42(1), 1-14.
- Jarrett, M. (2017). The 4 types of organizational politics. Harvard Business Review. Recuperado em, 13.
- Jaworski, C., Ravichandran, S., Karpinski, A. C., & Singh, S. (2018). The effects of training satisfaction, employee benefits, and incentives on part-time employees' commitment. International Journal of Hospitality Management, 74, 1-12.
- Kaya, N., Aydin, S., &Ayhan, O. (2016). The effects of organizational politics on perceived organizational justice and intention to leave. American Journal of Industrial and Business Management, 6(03), 249.
- Khalid, K. and Nawab, S. (2018), "Employee participation and employee retention in view of compensation", SAGE Open, Vol. 8 No. 4, pp. 1-17, doi: 10.1177/2158244018810067.
- Khan, H., Yasir, M., Yusof, H. M., Saleem, M. M., & Khan, N. U. (2017). A Review of the Conceptualization of Organizational Citizenship Behavior. City University Research Journal, 81-87.
- Koopman, J., Lanaj, K., & Scott, B. A. (2016). Integrating the bright and dark sides of O.C.B.: A daily investigation of the benefits and costs of helping others. Academy of Management Journal, 59(2), 414-435.
- Levy, P. E., Tseng, S. T., Rosen, C. C., & Lueke, S. B. (2017). Performance management: A marriage between practice and science–Just say "I do". In research in personnel and human resources management. Emerald Publishing Limited.
- Mabaso, C. M., &Dlamini, B. I. (2017). Impact of compensation and benefits on job satisfaction. Research Journal of Business Management, 11(2), 80-90.
- Munyon, T. P., Jacobs, J. D., Carnes, A. M., & Bohle, S. L. (2016). Pay-for-politics: Considering the variable compensation–organizational politics relationship. In Handbook of organizational politics. Edward Elgar Publishing
- Njage, F. M. (2017). Effect of Organizational Citizenship Behavior on Employee Performance: A Case of Rattansi Educational Trust, Kenya (Doctoral dissertation, United States International University-Africa).
- Nosenzo, D. (2016). Employee incentives: Bonuses or penalties? I.Z.A. World of Labor
- Okeke, M. N., & Ikechukwu, I. A. (2019). Compensation Management and Employee Performance in Nigeria. International Journal of Academic Research in Business and Social Sciences, 9(2).
- Olusegun, O. J. (2019). The Impact of Workplace Politics on Organization Development: A Theoretical Perspective.
- Organ, D. W. (2018). Organizational citizenship behavior: Recent trends and developments. Annual Review of Organizational Psychology and Organizational Behavior, 80, 295-306.
- Otoo, F. N. K. (2019). Human resource management (H.R.M.) practices and organizational performance: The mediating role of employee competencies. Employee Relations: The International Journal.
- Peprah, W. K., Carpizo, R. T., & Asuah-Duodu, E. (2019, December). The Difference Between Ghana Cocoa Farmers' Personal Profile on their Financial Sustainability. In Abstract Proceedings International Scholars Conference (Vol. 7, No. 1, pp. 1054-1066).
- Rahman, M. H. A., & Chowdhuri, A. S. M. M. B. (2018). Effect of employee compensation on organizational citizenship behavior (O.C.B.): A study on private commercial banks in Bangladesh. International Journal of Economics, Commerce and Management, 6(5), 848-863.
- Rinaldi, U., Sani, S., & Martono, M. (2018). Mutation and promotion system and its relation to employeesatisfaction and job performance of west kalimantan immigration office. Jurnal Aplikasi Manajemen, 16(1), 106-114.
- Ritala, P., Vanhala, M., & Järveläinen, K. (2019). The Role of Employee Incentives and Motivation on Organisational Innovativeness in Different Organisational Cultures. International Journal of Innovation Management, 2050075.
- Rubel, M., & Rahman, M. H. A. (2018). Effect of Training and Development on Organizational Citizenship Behavior (O.C.B.): An Evidence from private commercial banks in Bangladesh. Global Journal of Management and Business Research.
- Saleem, M. A., Yaseen, A., & Zahra, S. (2018). Predictors of organizational commitment in public sector hospitals of Pakistan—a moderated mediation study. Journal of Health Management, 20(2), 206-225.
- Suryani, N. N., Gama, I. G., & Parwita, G. B. S. (2019). The Effect of organizational compensation and commitment to organizational citizenship behavior in the Cooperative and Small, Middle Enterprises Department of Bali Province. International Journal of Contemporary Research and Review, 10(01), 21210-21218
- Tania Pratiwi, R., & Setiawan, I. (2017). Organizational citizenship behavior. Proceedings of the 2nd International Conference on Economic Education and Entrepreneurship.doi:10.5220/0006889505590565.
- ud Din, M. Z., Iram, B., & Farooq, F. (2018). Impact of organization politics on organization citizenship behavior. International Journal of Academic Research in Business and Social Sciences, 8(8).
- Vaske, J. J., Beaman, J., & Sponarski, C. C. (2017). Rethinking internal consistency in Cronbach's Alpha. Leisure Sciences, 39(2), 163-173.
- Vigoda-Gadot, E., & Drory, A. (2016). Introduction: back to the future of organizational politics. In Handbook of Organizational Politics. Edward Elgar Publishing
- Zahid, F., Butt, A. N., & Khan, A. K. (2019). Political skill and self-serving counterproductive work behaviors: Moderating role of perceptions of organizational politics. Journal of Management & Organization, 1-18.
References
Abane, S. (2016). Employee Perceptions of Corporate Social Responsibility (C.S.R.) and Organisational Citizenship Behaviors (O.C.B.) A Comparative Ghanaian (Doctoral dissertation, University of Ghana).
Adjibolosoo, S. (2018). A Human Factor Approach to Human Resource Management and Organizational Development. In The Human Factor Approach to Managerial and Organizational Efficiency and Effectiveness (pp. 75-96). Palgrave Macmillan, Cham
Agarwal, U. A. (2016). Examining perceived organizational politics among Indian managers: Engagement as mediator and locus of control as moderator. International Journal of Organizational Analysis, 24(3), 415-437.
Agustiningsih, H. N., Thoyib, A., Djumilah, H., &Noermijati, N. (2017). The effect of remuneration, job satisfaction, and O.C.B. on employee performance. Science Journal of Business and Management, 4(6), 212.
Ahmat, N. H. C., Arendt, S. W., & Russell, D. W. (2019). Examining work factors after Malaysia's minimum wage implementation. International Journal of Contemporary Hospitality Management.
Ahmed, N. O. A. (2016). Impact of human resource management practices on organizational citizenship behavior: An empirical investigation from banking sector of Sudan. International Review of Management and Marketing, 6(4), 964-973.
Akter, N. &Moazzam, H. (2016). Effect of compensation on job performance: An empirical study.International Journal of Engineering Technology, Management and Applied Science, 4, (8),
Al Adresi, A., & Darun, M. R. (2017). Determining the relationship between strategic human resource management practices and organizational commitment. International Journal of Engineering Business Management, 9, 1847979017731669.
Atta, M., & Khan, M. J. (2016). Perceived organizational politics, organizational citizenship behavior and job attitudes among university teachers.Journal of Behavioral Sciences, 26(2).
Beede Emerole, D., & Ogbu Edeh, F. (2017). The effect of compensation on employee performance in Nigeria civil service: A study of Rivers State board of internal revenue service. Journal of Strategic Human Resource Management, 6(2).
Calvin, O. Y. (2017). The impact of remuneration on employees' performance: A study of Abdul gusau polytechnic, Talata-Mafara and State College of Education Maru, Zamfara State. Nigerian Chapter of Arabian Journal of Business and Management Review, 62(139), 1-10.
Cesário, F., & Magalhães, S. (2017). Human resources management, citizenship behavior, and turnover intention in the Portuguese public administration. International Journal of Public Administration, 40(11), 979-988.
Ciocirlan, C. E. (2017). Environmental workplace behaviors: Definition matters. Organization & Environment, 30(1), 51-70.
Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
De Clercq, D., & Belausteguigoitia, I. (2017). Mitigating the negative effect of perceived organizational politics on organizational citizenship behavior: Moderating roles of contextual and personal resources. Journal of Management & Organization, 23(5), 689-708.
Díaz, R. A., & Alecchi, B. A. (2017). A descriptive study of organizational citizenship behavior in Peruvian companies. International Review, (3-4), 9-23.
Donald, M. F., Bertha, L. & Lucia, M.E. (2016). Perceived organizational politics influences on organizational commitment among supporting staff members at a selected higher education institution. The 2016 W.E.I. International Academic Conference Proceedings, Vol. 16, No. 2, pp. 29 – 37.
Dwomoh, G., Gyamfi, L. A., & Luguterah, A. W. (2019). Effect of Organizational Citizenship Behaviour on Performance of Employees of Kumasi Technical University: Moderating Role of Work Overload. Studies, 1(2), 184-34.
De Clercq, D., & Belausteguigoitia, I. (2017). Mitigating the negative effect of perceived organizational politics on organizational citizenship behavior: Moderating roles of contextual and personal resources. Journal of Management & Organization, 23(5), 689-708.
Detnakarin, S., &Rurkkhum, S. (2019). Pay-for-Performance and Organizational Citizenship Behavior in Thai Hotels: The Mediating Role of Perceived Organizational Support. Humanities, Arts and Social Sciences Studies, 340-361.
Elkhalil, Y. A. (2017). Organizational Politics and Employee Behavior: A Comparison Between the U.S. and Lebanon.
Fajar, A. P., & Soeling, P. D. (2017, December). The Effect of H.R.M. Practices on Employee Organizational Citizenship Behavior in I.C.T. Companies. In the 1st International Conference on Administrative Science, Policy and Governance Studies (ICAS-PGS 2017) and the 2nd International Conference on Business Administration and Policy (ICBAP 2017). Atlantis Press.
Galanaki, E. (2019). Effects of employee benefits on affective and continuance commitment during times of crisis. International Journal of Manpower.
Hoole, C., & Hotz, G. (2016). The impact of a total reward system of work engagement. S.A. Journal of Industrial Psychology, 42(1), 1-14.
Jarrett, M. (2017). The 4 types of organizational politics. Harvard Business Review. Recuperado em, 13.
Jaworski, C., Ravichandran, S., Karpinski, A. C., & Singh, S. (2018). The effects of training satisfaction, employee benefits, and incentives on part-time employees' commitment. International Journal of Hospitality Management, 74, 1-12.
Kaya, N., Aydin, S., &Ayhan, O. (2016). The effects of organizational politics on perceived organizational justice and intention to leave. American Journal of Industrial and Business Management, 6(03), 249.
Khalid, K. and Nawab, S. (2018), "Employee participation and employee retention in view of compensation", SAGE Open, Vol. 8 No. 4, pp. 1-17, doi: 10.1177/2158244018810067.
Khan, H., Yasir, M., Yusof, H. M., Saleem, M. M., & Khan, N. U. (2017). A Review of the Conceptualization of Organizational Citizenship Behavior. City University Research Journal, 81-87.
Koopman, J., Lanaj, K., & Scott, B. A. (2016). Integrating the bright and dark sides of O.C.B.: A daily investigation of the benefits and costs of helping others. Academy of Management Journal, 59(2), 414-435.
Levy, P. E., Tseng, S. T., Rosen, C. C., & Lueke, S. B. (2017). Performance management: A marriage between practice and science–Just say "I do". In research in personnel and human resources management. Emerald Publishing Limited.
Mabaso, C. M., &Dlamini, B. I. (2017). Impact of compensation and benefits on job satisfaction. Research Journal of Business Management, 11(2), 80-90.
Munyon, T. P., Jacobs, J. D., Carnes, A. M., & Bohle, S. L. (2016). Pay-for-politics: Considering the variable compensation–organizational politics relationship. In Handbook of organizational politics. Edward Elgar Publishing
Njage, F. M. (2017). Effect of Organizational Citizenship Behavior on Employee Performance: A Case of Rattansi Educational Trust, Kenya (Doctoral dissertation, United States International University-Africa).
Nosenzo, D. (2016). Employee incentives: Bonuses or penalties? I.Z.A. World of Labor
Okeke, M. N., & Ikechukwu, I. A. (2019). Compensation Management and Employee Performance in Nigeria. International Journal of Academic Research in Business and Social Sciences, 9(2).
Olusegun, O. J. (2019). The Impact of Workplace Politics on Organization Development: A Theoretical Perspective.
Organ, D. W. (2018). Organizational citizenship behavior: Recent trends and developments. Annual Review of Organizational Psychology and Organizational Behavior, 80, 295-306.
Otoo, F. N. K. (2019). Human resource management (H.R.M.) practices and organizational performance: The mediating role of employee competencies. Employee Relations: The International Journal.
Peprah, W. K., Carpizo, R. T., & Asuah-Duodu, E. (2019, December). The Difference Between Ghana Cocoa Farmers' Personal Profile on their Financial Sustainability. In Abstract Proceedings International Scholars Conference (Vol. 7, No. 1, pp. 1054-1066).
Rahman, M. H. A., & Chowdhuri, A. S. M. M. B. (2018). Effect of employee compensation on organizational citizenship behavior (O.C.B.): A study on private commercial banks in Bangladesh. International Journal of Economics, Commerce and Management, 6(5), 848-863.
Rinaldi, U., Sani, S., & Martono, M. (2018). Mutation and promotion system and its relation to employeesatisfaction and job performance of west kalimantan immigration office. Jurnal Aplikasi Manajemen, 16(1), 106-114.
Ritala, P., Vanhala, M., & Järveläinen, K. (2019). The Role of Employee Incentives and Motivation on Organisational Innovativeness in Different Organisational Cultures. International Journal of Innovation Management, 2050075.
Rubel, M., & Rahman, M. H. A. (2018). Effect of Training and Development on Organizational Citizenship Behavior (O.C.B.): An Evidence from private commercial banks in Bangladesh. Global Journal of Management and Business Research.
Saleem, M. A., Yaseen, A., & Zahra, S. (2018). Predictors of organizational commitment in public sector hospitals of Pakistan—a moderated mediation study. Journal of Health Management, 20(2), 206-225.
Suryani, N. N., Gama, I. G., & Parwita, G. B. S. (2019). The Effect of organizational compensation and commitment to organizational citizenship behavior in the Cooperative and Small, Middle Enterprises Department of Bali Province. International Journal of Contemporary Research and Review, 10(01), 21210-21218
Tania Pratiwi, R., & Setiawan, I. (2017). Organizational citizenship behavior. Proceedings of the 2nd International Conference on Economic Education and Entrepreneurship.doi:10.5220/0006889505590565.
ud Din, M. Z., Iram, B., & Farooq, F. (2018). Impact of organization politics on organization citizenship behavior. International Journal of Academic Research in Business and Social Sciences, 8(8).
Vaske, J. J., Beaman, J., & Sponarski, C. C. (2017). Rethinking internal consistency in Cronbach's Alpha. Leisure Sciences, 39(2), 163-173.
Vigoda-Gadot, E., & Drory, A. (2016). Introduction: back to the future of organizational politics. In Handbook of Organizational Politics. Edward Elgar Publishing
Zahid, F., Butt, A. N., & Khan, A. K. (2019). Political skill and self-serving counterproductive work behaviors: Moderating role of perceptions of organizational politics. Journal of Management & Organization, 1-18.