ABEL, E.; PONDI, K. O. A Framework of Customer Service Training Competencies for Proactive Business Recovery in a Post-COVID Era: A Case Study. Pan-African Journal of Education and Social Sciences, [S. l.], v. 5, n. 1, p. 120–132, 2024. DOI: 10.56893/pajes2024v05i01.10. Disponível em: https://journals.aua.ke/pajes/article/view/390. Acesso em: 18 oct. 2024.